Shipping & Delivery Policy

At POWERLINK SOLAR PRIVATE LIMITED, We are committed to providing efficient and reliable shipping services for our customers. Our shipping and delivery policy outlines the methods, estimated delivery times, tracking options, and instructions to ensure a smooth experience for all orders.

Upon placing an order, shipping processing typically spans 3 days. Following this, delivery timing may vary based on your location, but is generally expected within 7 days.

More details for further process:

Shipping Methods:
Standard Shipping (Free): We offer standard shipping services for both domestic and international orders at no additional cost to our customers. Our standard shipping method ensures reliable delivery to your designated address.
Estimated Delivery Times:
The estimated delivery timeframe for each shipping method varies depending on the destination:

Standard Shipping:
6 – 7 business days.
Factors Affecting Delivery: 
Several factors may impact the delivery timeframe, including:

• Distance from the shipping origin


• Customs clearance for Domestic & International shipments


• Weather conditions and transportation disruptions


• Carrier processing times

Order Tracking Options:
Upon shipment, customers will receive a shipping confirmation email containing tracking information. Tracking options include:
Tracking through our website:
Enter the provided tracking number on our website’s tracking page.
Courier’s Tracking Portal:
Visit the courier’s website and input the tracking number for real-time updates.

To track your order effectively, follow these instructions:
Check your email for the shipping confirmation sent upon order shipment. Locate the provided tracking number in the email. Visit our website’s tracking page or the courier’s tracking portal. Enter the tracking number to view the current status and estimated delivery date of your shipment.

POWERLINK SOLAR PRIVATE LIMITED, our priority is customer satisfaction. We continuously seek feedback to improve our services and ensure that our shipping and delivery processes meet the high standards our customers expect from us.
While we make every effort to deliver orders on time, delays may occur due to unforeseen circumstances. In such cases, we proactively inform our customers and provide support to resolve any delivery issues as quickly as possible.
 

For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 6-7 Days days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms.

POWERLINK SOLAR PRIVATE LIMITED is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 6-7 Days days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration.
We encourage our customers to reach
POWERLINK SOLAR PRIVATE LIMITED C-166,3rd Floor,Phase-1, Naraina Industrial Area, New Delhi-110028
Our helpdesk at 8860244855 or info@powerlink.co for any assistance or queries related to shipping and delivery.